Meetings should always move something forward. Whether it’s unlocking a problem, answering a question, or bringing everyone in-line with the vision of something; if a meeting requires no pre or post work, one has to ask if there isn’t a better, more time-efficient way to move forward. 

As I begin the long journey to Curitiba, I feel nostalgic. It was nearly 15 years ago that I first visited Brazil to set up a team to provide support and moderation for our Brazilian Club Penguin players. My first real exposure to Brazilian culture was through an incredible community of Brazilian kids who faithfully translated English in-game content into Portuguese every week so that the other Brazilian kids, who couldn't understand English, could stay connected with everything we were doing.

You’ve just become the CEO of Starbucks again, and I am rooting for you. Congrats on all that you’ve accomplished, but more so, thank you for all you’ve taught me. Your vision and style have deeply influenced me and, in turn, have influenced others.